Your information
Privacy notice
Last updated: 20 October 2026
Your Hajj is an amanah, and so is your information. This notice explains what we collect, why we collect it, who sees it, and the choices you have.
Who we are
Hajj with FHM is a Hajj group guided by Ulama, serving pilgrims from Botswana, South Africa, Eswatini and Lesotho. Hajj services are delivered with Al Bait Guests.
You can reach us on WhatsApp at +267 74 055 949 or by email at fhmtravel1@gmail.com.
What we collect
Through our registration form, for you and each pilgrim travelling with you:
- Full name, gender, and your relationship to the main member
- WhatsApp number and email address
- Country and town of residence, whether you are a citizen or resident, and your passport country if you are a resident
- Whether you have performed Hajj before, used Nusuk Hajj before, and hold a passport valid until at least December 2027
- Your package, departure airport, budget and room preferences
- How you heard about us
We do not ask for passport numbers, ID numbers or payment details. All Hajj payments are made only on Nusuk Hajj.
Through our testimonial form: gender, country, the Hajj year you travelled with us, and your words. Your name and WhatsApp number are optional and are never published.
When you visit this website: we count visits anonymously using Cloudflare Web Analytics, to see how many people visit and which pages they view. It does not use cookies and does not identify you.
Registering others
If you fill in details for family members or companions, you confirm that they have agreed to share their details with us for the purposes in this notice.
Why we use it
- To contact you about Hajj 1448 and guide you through Nusuk
- To plan for our group, including packages, departure airports and rooming
- To share updates, key dates and class details
- To publish testimonials, without names, when you have agreed
We use your information because you have given your consent in our forms. Your preferences help our internal planning and do not guarantee your choice of package, airport or room.
Who sees it
Your information is seen only by Molana Faheem, the Hajj with FHM team and Al Bait Guests, our Hajj service provider. We never sell your information or share it for marketing.
Where it is kept
Our forms run on Tally and your answers are stored in Airtable. These are online services, and their servers may be outside your country. Access is limited to our team, and Al Bait Guests may also store your information as our Hajj service provider.
How long we keep it
We keep your information for the Hajj 1448 season and for 12 months afterwards, then delete it, unless you ask us to keep you informed about future years.
Your choices
You can ask us at any time to:
- Show you the information we hold about you
- Correct anything that is wrong
- Delete your information
- Stop contacting you, or withdraw your consent
- Remove a published testimonial
Message us on WhatsApp or email us, and we will respond as soon as we can.
If you have a concern
Please speak to us first so we can put it right. You may also contact the data protection authority in your country: in Botswana, the Information and Data Protection Commission; in South Africa, the Information Regulator; in Eswatini and Lesotho, the authority under your country's data protection law.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it last changed.